Expert Public Adjusting, and claims consultation backed by the CPCU Credential. The CPCU designation (Chartered Property Casualty Underwriter) is the highest and most respected credential in the property insurance industry. It represents advanced, graduate‑level mastery of insurance coverage, claims handling, risk analysis, and ethics. Very few adjusters earn it — and even fewer Public Adjusters hold the credential.
As a CPCU‑certified Public Adjuster, I bring expert‑level understanding of how insurance companies evaluate claims, interpret policy language, and calculate settlements. This means your claim is prepared, documented, and presented with the same precision carriers use internally.
I don’t rely on guesswork or generic templates. I apply proven, industry‑standard methods to ensure every detail of your loss is captured and supported. My CPCU training reinforces a strict ethical code focused on protecting policyholders and advocating for fair, accurate settlements.
When you work with me, you’re working with the CPCU standard — the highest level of knowledge, ethics, and professionalism in the claims industry.
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When you suffer property damage in Massachusetts, Rhode Island or Conn., you deserve someone who works for you—not the insurance company. As a CPCU‑certified Public Adjuster, I help homeowners and businesses turn complex losses into clear, fair outcomes. I document every detail, interpret your policy, negotiate on your behalf, and make sure your settlement reflects the true scope of your damage. My mission is simple: protect policyholders, eliminate confusion, and bring integrity, strategy, and clarity to every claim. After years of paying premiums, you deserve a professional who ensures your insurance finally works the way it should.
Alfred Smith CPCU Claims Services LLC
Helping families and businesses recover after loss — a regional adjuster bringing strategic claims leadership and CPCU-certified advocacy to every case.
Our Services
01
Residential Claims
We provide expert advocacy for residential property claims, ensuring your home is valued accurately and your insurance settlement reflects the full extent of your loss. Your home, your belongings, and your additional living expenses are all essential parts of your claim, and we make sure nothing is overlooked or
underpaid.
Our Services
02
Commercial Claims
We provide specialized support for commercial and industrial property claims, ensuring your building, business personal property, and loss of business income are fully recognized and accurately valued. Commercial losses affect more than the structure — they impact operations, inventory, equipment, and your ability to generate revenue.
Our assessments focus on the complete scope of your commercial loss so your insurance recovery reflects the true financial impact on your business. After years of paying premiums, it’s time for your insurance to pay what your policy promises.
03
Settlement Advocacy
If you’ve been underpaid or your claim wasn’t handled properly, you deserve a second look. We represent your interests throughout the entire claims process, ensuring every detail is documented, supported, and included in your pursuit of a fair and just settlement. Your policy has protections, your loss has value, and your claim deserves to be paid accurately.
Let me work for you — and make sure your settlement reflects the full extent of your damage.
Alfred Smith CPCU Claims Services LLC
Frequently asked questions
CPCU, AIC, AIM, ARM, Haag Certified Inspector
Licensed Public Adjuster in Massachusetts, Rhode Island and Connecticut
CPCU‑Certified
Regional Adjuster
Strategic Claims Leadership
25+ Years Insurance Experience
Insurance Claim Denied or Underpaid? We Fight for You.
Insurance Claim Denied or Underpaid? We Fight for You
For 25 years, I worked large loss claims from the other side of the table — as a carrier adjuster handling major property losses across the country. I saw firsthand how the process is built to move fast for the insurance company, and how easily a homeowner's claim can be underpaid or overlooked when no one is fighting for their side.
Today, I put that same experience to work for you. As your public adjuster, I inspect the damage, build the estimate, and negotiate directly with your carrier — so you can focus on your home and your family, not paperwork and phone calls.
Licensed in Massachusetts, Rhode Island, and Connecticut. CPCU, AIC, AIM, ARM, and Haag Certified Inspector.
Licensed in 3 states · 25+ Years Experience · No Recovery, No Fee
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Insurance Umpire & Appraisal Services
Neutral. Experienced. Impartial. Serving as an umpire and appraiser in property insurance disputes across Massachusetts, Rhode Island, and Connecticut.
When a policyholder and their insurance company agree that a loss is covered, but disagree on the dollar amount of that loss, most policies provide a built-in resolution process: appraisal. Each side selects their own appraiser. If those two appraisers can't reach agreement, they select a neutral third party — the umpire — whose decision, when it aligns with either appraiser, becomes binding.
I serve in this neutral role, bringing 25+ years of claims experience from both the carrier and policyholder sides, along with CPCU and Haag Certified Inspector credentials, to help resolve valuation disputes fairly and efficiently — without the time and cost of litigation.
Facing an appraisal dispute? Call 617-697-2646 or email alfredsmithcpcu@gmail.com to discuss whether I'm a fit for your case.
How the Process Works (step format):
Dispute identified — Insurer and policyholder disagree on the amount of loss (not coverage).
Appraisal invoked — Either party formally demands appraisal, as allowed under the policy.
Appraisers selected — Each side names its own competent, impartial appraiser.
Umpire selected — If the two appraisers can't agree, they jointly select (or a court appoints) an umpire.
Evaluation — The umpire reviews the property, scope, and valuation evidence independently.
Award issued — Agreement by any two of the three (appraiser, appraiser, umpire) becomes the binding award.
Why Choose our services:
CPCU-Certified (Chartered Property Casualty Underwriter) — the highest designation in the industry
Haag Certified Inspector — engineering-based damage assessment training
25+ years of experience on both sides of the claims table — carrier and policyholder
Licensed in Massachusetts, Rhode Island, and Connecticut
Background in liability and subrogation claims, bringing technical rigor to disputed valuations